Spirit House

Spirit House: A mecca for Thai Food on the Sunshine Coast Located in the quiet, quant town of Yandina is the Spirit House.  Serving up some the best asian eats on the Sunshine Coast, this busy venue has come from humble beginnings 22 years ago to now, an Australia wide legend.  Nestled inside 5 acres […]

Customer loyalty – Growing repeat business

Customer Loyalty – Growing Repeat Business Did you know that it costs five times as much to attract a new customer, than to keep an existing one? The first rule of any business is to retain customers and build a loyal relationship with them because when repeat customers are established it is much easier to […]

Excessive payment surcharge ban

  As of September 1st, the Reserve Bank of Australia (RBA) rules for surcharging have come into effect for all businesses. This means, if you apply a surcharge for card payments to recover all or part of your merchant service fees, you’ll only be able to charge up to the average amount it costs you […]

Software Rollout & Automation

What we see more often than not is failure to correctly implement everything from BI (Business Intelligence) systems, document storage solutions and of course point of sales software. Now this can be caused by both the supplier and or the customer (yes you!) as software implementation is not a “start stop” process. To get the […]

What Have We Been Doing?

New Team Well quite a lot has changed over the last 12 months we have a bigger team now with the new staff bringing a wealth of experience in a variety of areas including management of large retail business through to software rollout for multinational companies. New Premises We have moved premises! Not far, some […]

Stock Control: The good, the Bad and the profitable!!

Are You Losing Profit without Realising? Stock Control – we all know what it is, but we often forget it’s importance. The word ‘Stocktake’ can make even the humblest of staff cringe, a task that is more often than not pushed aside to be dealt with by your future self. But do you have any […]

Supplier Relationships: Communication is Key

  More often than not we see first-hand the damage caused between customers and suppliers by the lack of communication on both parties. Here are some tips to ensure you maintain a healthy working relationship, in time benefiting your business:   Schedule regular appointments with your suppliers – This will keep them up to date on […]

Mobile Wallet: The Latest Trend in Payment Options

2014/15 were the years of Pay Pass and Pay Wave, taking the Hospitality and Retail Sectors by storm. Nowadays, contactless payment is almost expected in any business you visit, and comes built in with any new eftpos terminal. Leading into 2016, the way of paying for goods and services has taken another leap forward, allowing […]

Support Packages – Are They Really Worth It?

Often when prompted to sign up for support packages, you can’t help but look at it like an extended warranty offer,  thinking it is just another cost that you’re more than like not going to get anything out of.  And sometimes you may be right in thinking this! However, a support package for certain software/equipment […]

Why Creative Point of Sale?

So, you’re about to open up a new business? Or your business is already booming and you’re ready to take the next step to improve your service and efficiency? Or you’ve taken over an existing business and are looking to see exactly what you can get from a Point of Sale system in the 21st […]