Hospitality Suspended Trading

We are all in the midst of the COVID-19 outbreak. An unprecedented global pandemic that has all of the worlds organisations and governments working as hard as they can to keep everyone safe.

Unfortunately this move has led to a very challenging time in the Hospitality industry.

The latest update sees the Australian government move to close Pubs, licensed clubs and hotels (excluding accommodation), places of worship, gyms, indoor sporting venues, cinemas, casinos to close from midday Monday, March 23. Restaurants and cafes to offer takeaway only.

Tighter restrictions on weddings, funerals, fitness classes, beauty salons, arcades, play centres and more from 11:59pm, 25 March

Who is affected the most?

National Cabinet agreed to move to more widespread restrictions on social gatherings.

The following facilities will be restricted from opening from midday local time 23 March 2020:

  • Pubs, registered and licenced clubs (excluding bottle shops attached to these venues), hotels (excluding accommodation)
  • Gyms and indoor sporting venues
  • Cinemas, entertainment venues, casinos, and night clubs
  • Restaurants and cafes will be restricted to takeaway and/or home delivery
  • Religious gatherings, places of worship or funerals (in enclosed spaces and other than very small groups and where the 1 person per 4 square metre rule applies).

Isolated remote community hubs are not included in these restrictions.

Other facilities are not impacted, but will be considered under stage 2 restrictions, if necessary.

Leaders acknowledged that these new restrictions will change the way we live and expressed deep regret for those business owners and employees who will be impacted. The goal is to reduce the spread of the virus, to flatten the curve and to save the lives of fellow Australians.


For further updates and changes check the Australian Government Website

Look to offer a Takeaway Service

If you are in a position to offer your services as takeaway there are a few things to consider.

Decide on Pickup, Takeaway or maybe both. Do you want to just offer pickup from a convenient access point or in store? Or do you want to use a delivery partner such as Deliveroo, Just Eat & Uber Eats.  They will charge a fee but help you reach many more customers and start up quickly. If you already have a loyal following or don’t fancy the fee, you can also do it yourself or employ your own driver(s).

Next, you will nee to simplify your menu. With in house dining, it may be easy to have a sprawling menu with complex dishes, but when looking at large volume deliveries you will want to simplify menu items so they can be quickly prepared and easily put into containers for transportation. With a decent point of sale system you can disable any menu items saving them for later or quickly create simpler menus that are cheaper, quicker and simpler to create.

If you have more questions, get in touch with the team.

We can work with:
- Shopify (integrated or not integrated)
- Mobi2go (integrated or not integrated)

What Financial Support is available
The Government is enhancing the Boosting Cash Flow for Employers measure it announced on 12 March 2020. The Government is providing up to $100,000 to eligible small and medium-sized businesses, and not for-profits (NFPs) that employ people, with a minimum payment of $20,000. These payments will help businesses and NFPs with their cash flow so they can keep operating, pay their rent, electricity and other bills and retain staff.

Under the enhanced scheme, employers will receive a payment equal to 100 per cent of their salary and wages withheld (up from 50 per cent), with the maximum payment being increased from $25,000 to $50,000. In addition, the minimum payment is being increased from $2,000 to $10,000.



With some hospitality venues the move to providing takeaway only isn't viable which has led to the temporary closure of a number of businesses.

Here at Creative Point of Sale we are seeing a very large number of our very own clients being affected.  We have put together a relief option to help businesses through this tough time.

If you are completely shutting down we have a few options available to assist during these tough times.
Options available to Venues with completely Suspended Trading (No trade at all)
Option 1:

Defer your entire support/licensing monthly commitment. Creative Point of Sale will defer all payments for a period of two months (assessed monthly) starting April 1st. Following reactivation the monthly commitment will increase by an 15% to cover the suspension period and assist in getting all Creative clients up and running to take advantage of the increase in trade expected when restrictions are relaxed.

If this action is selected POS should not be required and all licensing will suspended until required.

Option 2:

Monthly payments heavily reduced by 65%. This reduction in support is to assist you in managing your cash flow as well as providing  you with access to the skilled Creative team to reorganise, clean and prepare your system for relaxation of the restrictions.

If you are interested in taking up either of the above options, please fill out the form below so we can process your request.